About Us

About Queen City Fireplace & Outdoor Living

Who We Are

Design-to-Build Fireplace and Outdoor Living Specialists Serving the Carolinas

Queen City Fireplace & Outdoor Living is a Charlotte-based fireplace and outdoor living company focused on delivering thoughtfully designed, professionally installed solutions for homeowners, builders, and designers throughout North and South Carolina. Since opening in 2015, the company has built a reputation for precision, consistency, and craftsmanship across both indoor and outdoor projects.

Unlike many hearth and outdoor living providers, Queen City Fireplace & Outdoor Living operates as a fully licensed General Contractor and Mechanical Contractor. This allows every phase of a project to be handled in-house, from design and planning through installation and long-term service, without relying on subcontractors.

20+

Years of Experience
Our Approach

A True Design-to-Build Approach

Every project begins with a clear understanding of the space, the structure, and how the feature will be used. Fireplaces and outdoor living elements are treated as architectural components rather than standalone products.

This approach allows for:

  • Better integration with the home’s layout and finishes
  • Proper planning for ventilation, utilities, and safety
  • Consistent quality from start to finish
  • Fewer delays and clearer communication throughout the process

Managing projects internally ensures accountability at every stage and a final result that aligns with the original vision.

What We Do

High-End Products, Curated for Performance and Design

Queen City Fireplace & Outdoor Living is a high-end dealer offering a carefully curated selection of premium fireplace and outdoor living brands. The Charlotte showroom features both traditional and contemporary displays, allowing clients to experience scale, finishes, flame presentation, and materials in person.

Product offerings include:

Custom gas, masonry, electric, and environmentally friendly fireplaces

Fireplace inserts and gas log systems

Outdoor fireplaces, fire pits, and fire features

Grills, accessories, and outdoor kitchen cabinetry

The brands represented are selected for performance, reliability, and long-term durability, with many products proudly manufactured in the United States.
One Team From Design to Installation

All Work Completed In-House

All design, construction, and installation work is completed internally by the Queen City Fireplace & Outdoor Living team. Subcontractors are not used, which allows for greater control over quality, scheduling, and execution.

This in-house model provides:

  • Consistent workmanship across every project
  • Direct communication with the team performing the work
  • Fewer variables during installation
  • Higher accountability and cleaner results

Clients work with one team from start to finish, simplifying the entire experience.

Services for Homeowners

Homeowners rely on Queen City Fireplace & Outdoor Living for fireplace upgrades, new installations, and complete outdoor living builds designed for long-term use and enjoyment.

Services include:

  • Fireplace installation, service, and maintenance
  • Custom fireplace and fire feature installations
  • Fireplace inserts and gas log upgrades
  • Outdoor living design and construction
  • Design-to-build project execution under one roof

Each project is tailored to the home, lifestyle, and intended use of the space.

Support for Builders, Architects, and Designers

In addition to homeowner services, Queen City Fireplace & Outdoor Living works closely with builders, architects, and interior designers on both residential and commercial projects.

Professional support includes:

  • Experience with new construction and renovations
  • Product recommendations across multiple price points
  • Coordination with builders and project teams
  • Authorized installation and full insurance coverage
  • A modern showroom for client presentations

This collaborative approach helps streamline decision-making and project execution.

Visit Us

A Showroom Designed for Inspiration

The Charlotte showroom is designed as a working design space rather than a simple retail floor. Clients can explore innovative fireplace systems, outdoor living features, and material combinations while working directly with knowledgeable staff.

For added convenience, clients can upload photos of their home or outdoor space through the website to assist with early design planning and layout recommendations.

Where We Are

Serving the Carolinas

Queen City Fireplace & Outdoor Living serves homeowners and professionals throughout Charlotte and select surrounding areas across North and South Carolina, including Matthews, Huntersville, Concord, Fort Mill, and Rock Hill. Each project receives the same level of care and craftsmanship regardless of location.

Get Started

Let’s Start the Conversation

Every successful project begins with a clear plan and experienced guidance.

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